FAQs
Welcome to the FAQ zone – your one-stop shop for all things Q&A. Got burning questions? We've got chilled-out answers. Check 'em out below!
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What types of digital products do you offer?
We provide tutorials, eBooks, and other skateboarding content designed to help you progress quickly and effectively.
How do I access my digital purchase?
Once you complete your order, you’ll receive a download link via email. If you don’t see it, check your spam folder or reach out to us.
Can I get a refund for a digital product?
Due to the nature of digital products, we don’t offer refunds. However, if you encounter any issues, let us know, and we’ll do our best to assist you.
What payment methods do you accept?
We’ve teamed up with Peach Payments (aka the best in SA) to bring you a bunch of flexible options! You can pay using Visa, Mastercard, American Express, and Diners Club. We’ve also got some cool Buy Now, Pay Later options for South Africans—scroll down for those.
Once you’re ready to checkout, you’ll be redirected to Peach Payments’ secure payment portal to complete your order safely.
Do you accept international payments?
Yup! If you’re outside of South Africa, you can check out using Visa, Mastercard, Amex, or Diners Club. Easy-peasy.
What Buy Now, Pay Later options do you offer?
South African customers can choose from:
Payflex – 4 interest-free payments over 6 weeks
Mobicred – Monthly revolving credit
M-Pesa – Quick and easy mobile payments
EFT Secure – Instant bank transfers from your SA bank
Just pick the one that fits your flow.
Can I pay via EFT?
Absolutely! Use EFT Secure during checkout—it’s safe, fast, and works with most major SA banks.
Are these payment options secure?
Totally. Peach Payments uses top-level security and encryption to keep your info safe. Skate easy—your payment details are protected.
I’m having trouble checking out. What should I do?
First, double-check your details and make sure your bank isn’t blocking the payment. If you’re still stuck, hit us up via our Contact Us page—we’re happy to help!