FAQs
Welcome to the FAQ zone – your one-stop shop for all things Q&A. Got burning questions? We've got chilled-out answers. Check 'em out below!
For Digital Products:
What types of digital products do you offer?
We provide tutorials, eBooks, and other skateboarding content designed to help you progress quickly and effectively.
How do I access my digital purchase?
Once you complete your order, you’ll receive a download link via email. If you don’t see it, check your spam folder or reach out to us.
Can I get a refund for a digital product?
Due to the nature of digital products, we don’t offer refunds. However, if you encounter any issues, let us know, and we’ll do our best to assist you.
For Print-on-Demand Products:
What is Print-on-Demand?
Our Print-on-Demand products are custom-made after you place an order, ensuring you get fresh, high-quality items every time.
How long does it take to receive my order?
Print-on-Demand orders typically take 5-10 business days for production and an additional 5-7 days for shipping, depending on your location.
Can I return or exchange Print-on-Demand items?
A: Because these products are custom-made, we only accept returns or exchanges for damaged or defective items. Please contact us with any concerns.